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Norman Schweizer

Senior Assessor, Lead Quality Assurance Consultant (QA) & Senior Safety Consultant

A seasoned Technical Program Manager with extensive experience in requirements analysis, complex system development, and strategic planning for sophisticated systems. Managed GSA’s Contract for Aviation Services, participating in solicitation and award selection. Served as an authoritative source for interpreting Federal Management Regulations, ensuring compliance with statutes and regulations. Experienced in prioritizing and planning for the Critical Infrastructure Protection Mission, supporting various federal and state initiatives.

A highly experienced aviation professional with over 3500 flight hours, having served as Aircraft Commander and Mission Commander in the US Coast Guard. Held senior managerial roles, overseeing training, scheduling, and personnel assignments. Demonstrated leadership in emergency response and recovery during significant national events. Proven expertise in contracting procurement, budgeting, and property accounting, with superior skills in Microsoft Office applications.

Education

EMBRY-RIDDLE AERONAUTICAL UNIVERSITY AT DAYTON BEACH, FL

MBA

US NAVY FLIGHT SCHOOL AT PENSACOLA, FL

Naval Flight Officer Training

Naval Flight Training

Commercial Pilot, Airplane Single Engine Land, Rotorcraft-Helicopter, Instrument Airplane and Helicopter

FLORIDA STATE UNIVERSITY AT TALLAHASSEE, FL

BS, Accounting

DEFENSE ACQUISITION UNIVERSITY AT SPRINGFIELD, VA

Management of Defense Acquisitions and Contracts, DAU (Defense Acquisition University)

Government Contract Administration (GSA/DAU)

Principles of Cost and Price Negotiations (DAU)

Government Contract Law (DAU)

Intermediate Government Contracting (DAU)

NAVAL POST-GRADUATE SCHOOL AT PENSACOLA, FL

Aviation Command Safety School, Naval Post-Graduate School (USN)

National Transportation Safety Board (NTSB) Aircraft Accident Investigation Training

Aviation Safety Officer (GSA)

Accredited Aviation Safety Management System Auditor (IBAC)

National Incident Management System Training Series (NIMS 100-500, 700, 800)

Incident Command System Training ICS Series

Career Details

09/2024 - present

SENIOR ASSESSOR, LEAD QUALITY ASSURANCE CONSULTANT (QA), & SENIOR SAFETY CONSULTANT

06/2014 – 07/2024

AIRCRAFT MANAGEMENT DIVISION/AVIATION OPERATIONS MANAGER, NASA

The NASA manager for policy for the acquisition, use and disposal of NASA aircraft; including aircraft operations involving Mission Management aircraft, Program Support aircraft; Research aircraft, and Uninhabited Aerial Vehicles (UAV). Serves as staff assistant to the Director of the Aircraft Management Office, which is the agency focal point for aircraft operations policy for over 80 NASA aircraft with differing missions, complex designs and varying configurations, Program Assessment and Oversight: Serves as agency aviation expert, overseeing programs that analyze the effectiveness of agency programs with major national missions or functions, Oversees agency programs that make' recommendations on and resolve precedent-setting issues of program efficiency and effectiveness. Analyzes and evaluates existing, new, and emerging functional requirements of the programs, operational standards, and measures of effectiveness. Conducts NASA-wide review and oversight of aircraft operations, maintenance and safety. Administrative Control Systems Program Management: Plans, establishes, and directs a program for establishing administrative control systems for aircraft operations, maintenance, safety and utilization for the agency. Provides authoritative and comprehensive advice and assistance to ensure the integration and validation of budget programs and institutionally managed requirements. Makes decisions about largely undefined issues and elements requiring extensive probing and analysis. Develops, prepares, analyzes, and validates near and long-term budget planning estimates in support of objectives and related work. Develops, installs, and maintains official accounting and cost accounting systems to meet the requirements of management at all levels. Interprets and implements financial regulatory directives related to financial management. Establishes policy to ensure that statutory and administrative provisions governing the expenditure and stewardship of government funds and assets are followed. Coordinates and influences emerging policy and regulatory guidance with GAO, OMB, GSA, 000, DHS and other agencies to protect NASA's interests. Serves as Executive Secretariat to the NASA Intercenter Aircraft Operations Panel (IAOP). Cost Effectiveness Program Management: Plans, establishes, and directs a cost effectiveness program for the agency. Analyzes and evaluates long-range aircraft requirements and activities and provides recommendations to improve the effectiveness of operations in meeting mission-critical goals and objectives. Provides aviation policy interpretation and operating procedures for substantive, mission-oriented programs. Computes and estimates the effect of proposed changes in legislation or regulations to determine impact on program operations and management. Analyzes factors affecting the costs of programs, such as past, present, and projected utilization of program resources. Provides analysis and development of appropriate cost-sharing mechanisms, full cost methodologies, and consumption data. Develops procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems, such as those designed to prevent waste, loss, unauthorized use, or misappropriation of assets. Coordinates the development and integration of management processes and business systems documentation. Serves as Contracting Officer Representative (COR): Serves as technical liaison between the contractor and the Contracting Officer by monitoring the contractor's performance and delivery of the final products and/or services under the contract. Is a recognized agency expert applying a wide range of qualitative and quantitative methods to the management of complex administrative programs characterized by boundaries that are extremely broad and difficult to define. Applies knowledge of agency administrative program goals and objectives when managing key program events and milestones and defines the methods for evaluating major Agency program accomplishments against objectives. Work requires knowledge of multiple Agency programs and key administrative support functions within and between agencies. Incumbent evaluates the content of new or modified legislation and regulations for projected impact upon current and future agency programs and resources, and translates basic legislation into organizational program goals, actions, and services. The personal contacts are with high-ranking officials from outside the agency at national or international levels in highly unstructured settings, e.g., contacts are characterized by problems, such as the officials may be relatively inaccessible; arrangements may have to be made for accompanying staff members; appointments may have to be made well in advance; each party may be very unclear as to the role and authority of the other; and each contact may be conducted under different ground rules. Typical of contacts at this level are those with Members of Congress, leading representatives of foreign governments, presidents of large national or international firms, nationally recognized representatives of the news media, presidents of national unions, State governors, and state representatives.

12/2012– 04/2014

DIVISION CHIEF, OFFICE OF BUSINESS TRANSFORMATION, US COAST GUARD

Division Chief, Office of Business Transformation with responsibility for managing and directing modernization and logistics transformation, change management, integration of business processes across the entire Mission Support organization, development, promulgation and training of the mission support business model, integration and coordination and overall management for the DCMS integration team programs and activities.

  • Directing and integrating all business and logistics transformation within DCMS to ensure a cohesive focus, direction, and sound program management performance agenda.
  • Managing relationships internally within DCMS directorates and other Coast Guard components outside CG Headquarters as well as a wide range of government entities in the formation and promulgation of mission support business transformation activities including all Federal government branches, State and local governments, and interest groups.
  • Directing and managing the implementation of business plans and milestones, performance accomplishments against established measures, financial budget projections against program results and reporting on the progress toward accomplishing business planning goals and objectives.
  • Making executive-level presentations and statistical and narrative briefings to high-level Coast Guard and Congressional staff and other high-level audiences that inform and clarify DCMS legislative proposals, initiatives and responses to Congressional inquiries.
  • Planning, developing and managing the formation and operation of cross-directorate Integration Teams to ensure standardization across the Mission Support spectrum.
  • Managing the Mission Support Transformation Program. Planning, directing and coordinating the execution of program resources; defining program goals, developing plans and objectives; directing and controlling resource allocation and utilization.
  • Setting performance goals and monitoring staff performance to achieve overall Mission Support strategic goals; establishing guidelines and performance expectations and clearly communicating these to staff through the formal employee performance management system; resolving informal complaints and grievances; reviewing and approving or disapproving leave requests; and assuring that subordinates are trained and are in compliance with safety regulations.
  • 01 Nov 2013-Detailed to the US Forest Service to act as the CG Liaison Officer for the National Defense Authorization Act requirement to transfer (7) HC-130H aircraft from the USCG to the USFS. Duties included budget development initial operating plan development and the Program Office planning for the fully operational with tanker modification fleet utilization plans.
09/2009 – 12/2012

AVIATION ACQUISITION, USE, & DISPOSAL MANAGER, GSA

Program Analyst under the Director, Aircraft Policy. Functions as a technical expert as well as develops, interprets and oversees new and existing regulations, policies, strategies and methods impacting government-wide aviation acquisition, safety, operations, maintenance, training, disposal and information systems, also provides key input to policy development for the Director and staff of Aircraft Policy. Responsible for the analysis and oversight of new and emerging functional requirements of agency programs, operational standards and measures of effectiveness for aircraft operations, maintenance and safety. Credentialed Aviation Safety Inspector for government aviation operators. Develops and conducts a training program on aviation management acquisition, use and disposal. Develops, analyzes and evaluates near and long-term budget planning estimates and develops and maintains accounting and cost accounting systems. Conduit for response to Inspector Generals, Office of Management and Budget, Government Accountability Office, Congress, industry and the public on aviation management legislation, policies, regulations, standards and related technical matters. Coordinator for the strategic plan for federal aviation. Comprehensive knowledge of legislative strategy and operations, administrative laws, policies, regulations and precedent applicable to the administration of agency business processes. An expert in managing business planning methodologies, metrics and measurement systems.

06/2008 – 09/2009

PROJECT MANAGER, BOOZ ALLEN HAMILTON

Assist with procurement management of major aviation acquisition project through accounting, earned value, schedule, funds appropriations and procurement management support. Assist with day-to-day management of task orders that involve teams of management professionals involved in analyzing, integrating, training, testing, documenting and maintaining large complex aviation systems. Regularly reviewed performance management systems, developed, implemented and monitored action plans and milestones.

07/2007 – 06/2008

CHIEF OF STAFF, US COAST GUARD

Strategically coordinates executive-level management and oversight of program development, execution and communication for National and Law Enforcement Intelligence, Criminal Investigation and Counterintelligence Programs that provide support to CG Commanders, DHS, Intelligence Community (IC) and the National Security apparatus to meet National Intelligence objectives. Liaisons with all Coast Guard Headquarters senior staff elements to collaboratively meet the Commandant’s Objectives. Expert skill in planning, organizing, directing key staff. Effectively negotiated limited resources to enable the stand-up of the intelligence career field.

07/2005 – 07/2007

COMMANDING OFFICER CG AIR STATION HOUSTON

Senior Officer/Facility Manager for Coast Guard Air Station with 65 enlisted and 20 officers, and 2 civilians, $614K operating budget. 4 helicopters, aircraft hangar, facility structures in support of USCG Port Security/Critical Infrastructure protection, Search and Rescue, law enforcement, Marine Environmental Protection missions as well as Atlantic Area out of district deployments. Applied management systems and processes for assigning and delegating authority in accordance with Headquarters directives, policies and standards.

  • Direct oversight, management and thorough knowledge of aviation (helicopter and airplane) operations as conducted in the civil sector for the purpose of accomplishing the mission or stated purpose of the organization. Significant experience in helicopter / aviation support for the offshore oil industry.
  • Completed Aviation Safety Training, knowledge of aviation loss of control theory, risk management, and mitigations procedures for an established safety program.
  • Led the Coast Guard’s Western response aviation effort for both Hurricane Katrina and Rita
  • Developed/collaborated interagency relationships with Federal, State and local partners to enhance critical port infrastructure protection and disaster response in the Western Gulf of Mexico.
  • Key leader in the port of Houston Critical Port Infrastructure Protection Plan. Ensured coordinated efforts among Federal, State, Local, and Private Sector partners to enhance security of the Port of Houston’s critical infrastructure.
  • Participate in the National Infra-Structure Protection Plan/Key Military Outload Protection Plans in support of National Security.
  • Evaluated and approved all aviation qualifications for pilots and crew. Insured annual training requirements and pilot experience met or exceeds standards.
  • Oversaw the aviation maintenance process. Final authority for return to flight status for aircraft following major maintenance.
  • An expert in management and business planning, cost effectiveness, organizational assessment, strategic communications and performance reporting.
07/2003 – 07/2005

EXECUTIVE OFFICER (BASE-AIR STATION), US COAST GUARD

District 7’s largest physical plant, 300+ acres, with an enormous aircraft hangar, 30 support buildings and 226 housing units. Managed a large out-of-the-continental US base with 30 officers, 87 enlisted, 88 civilians and a housing population of more than 600 people. Managed $3.7M budget, assigned duties, provides direction and coordinates efforts of eight departments, performs duties as CO in his/her absence.

  • Responsible for the entire human resource management function for the entire Command as well as the personnel records requirements for all assigned to the unit (205 employees as well as 600 family members).
  • Extremely knowledgeable regarding administration and management of aircraft and facility operations to include contracting for services for the purpose of developing safe, cost-effective mission operations.
  • Emergency Operations Coordinator/Managed entire facility following Hurricane Jeannie disabled all electricity and water service for 8 days.
07/2000 – 07/2003

OPERATIONS OFFICER (AVIATION), US COAST GUARD

Chief Pilot/Managed all flight operations / aspects of a 5 helicopter unit with 26 officers and 57 aircrew, along 800 nautical miles of coastline & 500 nautical miles of inland river responsibilities prosecuting all CG missions.

  • Chief Pilot/Operations Officer during a period of significant pilot shortages. Keen oversight of crew and scheduling enable the safe execution of more than 9500 flight hours and 825 Search and rescue cases. Training manager for all aviation personnel (83 people).
  • Participated in key Regional Port Infra-Structure Protection Plans for the Ports of New Orleans, LOOP (Louisiana Off-shore Oil Platform) and secondary port facilities in the region.
  • Key member of the Aviation-Use-of-Force/Non-lethal Use-of-Force developmental team.
  • Utilized analytical methods to develop a protection hierarchy for the regional key infra-structure facilities.
  • Significant role, managed, understood, executed the administration and safety and utilization of assigned aircraft, personnel and support requirements to provide 24-hour aircraft and crew response posture for any Search and Rescue or significant National event.
04/1996 – 07/2000

AVIATION FLEET MANAGER/CAPITAL ASSET MANAGER, US COAST GUARD

Directly responsible for defining and implementing aviation Concept of Operations (CONOPS), operational policy, procedures, and systems for Coast Guard’s $615M fleet of 94 HH-65A helicopters. Oversaw all aspects of current worldwide operations, analyzes, develops & sets future requirements to increase operational efficiency & mission effectiveness.

  • From the Headquarters perspective managed the annual update and editing of the Coast Guard Air Operation Manual which delineates Coast Guard policy to field level commanders, manages and pilots. Outlined safety policy and limitations for aircraft utilization.
  • Knowledge on principles, theories, and practices of aircraft airworthiness and operations needed to develop aviation airworthiness, operations and safety policy from the Headquarters level.
  • Provided expert advice and guidance on aircraft and facility operations and airworthiness matters to senior Coast Guard management.
  • Developed and managed resource proposals to support 3-year budget cycle for major improvements to the HH-65 airframe.
  • Leverage new ideas and capabilities to address critical challenges. A problem solver. Global Positioning System Integration Project Manager, USCG Headquarters Washington, DC. Managed all aspects of a $15M Global Positioning Systems (GPS) installation and implementation project. Responsible for the development, prototype, and integration of the Control Display Navigation Unit (CDNU) and GPS for all HC-130 aircraft.
  • Provided oversight in acquisition support, and the development of an Integrated Logistics Support Plan (ILSP). Coordinated aircraft component upgrades of existing avionics suites.
03/1993 – 03/1996

CONTRACTING OFFICER/AIRCRAFT COMMANDER

Warranted Government Contracting Officer, Federal Acquisition Regulations trained. Directed facility’s procurement, budgeting, and property accounting in support of the aviation and facility mission. Administered $350,000 budget ensuring economical expenditure of funds and adherence to supply procedures and ethics. Contracting Officer Technical Representative (COTR) for numerous government contracts with a $1M annual value. As an Aircraft Commander he planned and safely executed complex flight operations including search and rescue, law enforcement, marine environmental protection and migrant operations. As Senior Duty Officer supervised duty section in unit administration and security and controlled dispatch of aircraft to prosecute Coast Guard missions.

11/1979 – 08/1980

AIR TRAFFIC CONTROLLER US AIR FORCE

Qualified Air Traffic Controller at Tyndall/Panama City Approach Control Facility

05/1977 – 07/1979

AIR TRAFFIC CONTROLLER US AIR FORCE

Qualified Air Traffic Controller at Berlin Center/Berlin Approach/PAR qualified

Affiliations

  • Coast Guard Aviation Assocation - Life Member
  • Helicopter Association International - Government Member
  • International Business Aviation Council (IBAC) - IBAC Aviation Safety Auditor
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