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Deputy Quality Manager

This position assists the Quality Manager in overseeing the organization’s quality efforts such as developing and administrating the quality functions, coaching employees, and implementing process improvements throughout the organization.  Supports in establishing plans and procedures based on compliance with ISO 9001:2015. Implements continuous improvement efforts utilizing internal audits results, root cause, corrective, and preventive action.


This is a multi-task position and requires the ability to be flexible and move between tasks in a timely manner with a minimal amount of supervision.  Specifically, responsibilities include:

  1. Supports the Quality Manager in formulating and maintaining the quality assurance system, plans and objectives.
  2. Assists in the development and the management of quality department files using SMQC software applications.         
  3. Processing, tracking, maintaining, safeguarding, distribution and filing of official quality documents. This includes quality manual, quality plan, procedures, work instructions, forms, records, corrective action logs, and training Records.
  4. Supports development of metrics to measure quality and performance.
  5. Assists in internal audits, informal spot audits.
  6. Takes measures to implement corrective actions to resolve and improve quality issues and ensures satisfactory closure.
  7. Where appropriate, trains on work instructions and procedures.
  8. Assists in new hire training.
  9. Performs other duties as assigned.

Job Requirements:

  1. Excellent communication skills: verbal and written
  2. Ability to utilize software systems and applications
  3. Proficient in MS office
  4. Familiar with Quality Concepts and ISO 9001:2015 Standard

Role is estimated to be 25% of an FTE, or approximately 10 hours a week. If interested please email the following to Maher by February 11.

  • Your updated resume.
  • Why you are interested in the position.

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