Meet Our Experts
John Lapointe
Quality Assurance & Safety Subject Matter Expert (SME)
Over 46 years of experience in the aeronautics environment including seventeen years of specific aviation audit and mission assurance-related experience while working at NASA. Additionally, twelve years of aviation safety experience ranging from safety policy development and controls, accident investigations, and mentoring while serving as Aviation Safety Program Liaison to the community.
While assigned to NASA HQ Office of Safety and Mission Assurance, served as a Subject Matter Expert (SME) in audits, quality requirements, and management systems. Led audits overseeing the use of Agency Mission Management Aircraft. Supported audits for multiple NASA aviation-based centers and interfaced on multiple NASA Safety Center’s Audit and Assessment Office. Had oversight responsibilities for the NASA Inter-Center Aircraft Operations Panel (IAOP) reviews managed by HQ Aircraft Management Division. Assisted SME Teams in performing organizational safety assessments at different NASA centers. Completed multiple OSHA safety courses and was awarded a certificate as Safety Supervisor from the Greater Los Angeles Chapter, Nations Safety Council.
Education:
Embry-Riddle Aeronautical University
B.S., Professional Aeronautics; Minor in Aviation Safety
Embry-Riddle Aeronautical University
M.S., Aeronautical Science Specializing in Aeronautical Management & Safety Systems
Professional Affiliations/Certifications:
- Aviation Safety Certificate, University of Southern California, 1995
- System Safety Engineering, University of Southern California, 2001
- Aircraft Accident Investigation Course, NTSB Academy, 2004
- Airframe & Powerplant FAA License
- Maintained FAA Inspector Authorization license for ten years
Career Details:
2021 – Present
Show Me Quality Consulting, Columbia, MO
Quality Assurance & Safety Subject Matter Expert
- Deliver customer-facing quality assurance as an auditor and QA SME, while providing internal support for an ISO 9001:2015 compliant Quality Management System
- Completed multiple NASA Commerical Air Services (CAS) Inspections of commercial aircraft operators in areas of quality assurance engineering, safety management systems, industrial safety and airworthiness
2008 – 2020
Office Safety & Mission Assurance, NASA HQ
- Provided aviation safety program support in high-risk/high-consequence areas of center aircraft operations and collaborating with aviation safety officers. Assisted and participated in auditing, investigations, and organizational safety assessments of NASA centers
- Provided oversight of Inter-Center Aircraft Operations Panel reviews of seven NASA centers with assigned aircraft, managed by the Aircraft Management Division. Provided expertise in auditing aircraft ramps, hangars, and industrial shops for OSHA and NFPA compliance. Participated with area team leads in assessing aviation safety program health during the audit process. Assisted in categorizing audit findings for risk classificiation provided to center senior management during the audit outbrief
- Assigned as OSMA Liason to center SMA directors of the four aeronatuics research centers. Held monthly telecoms with center SMA staff discussing challenges and accomplishments. Participated as the Aero Center’s representative when NASA NSC completed their safety and quality audits
- Assigned as OSMA Embed to the Aeronautics Research Mission Directorate in the role as the technical authority’s eyes and ears int he planning and implementing of new flight research programs. Participated in multiple experimental aircraft design reviews at Lockheed Skunkworks for the X-59 project.
2006 – 2008
Aircraft Management Division, NASA HQ
Program Manager
- Oversaw the use of Agency Mission Management Aircraft (MMA)
- Coordinated and led MMA Scheduler’s workshops to train and standardize MMA processes across centers
- Performed as Contracting Officer’s Technical Representative (COTR) responsibilities for multiple aircraft studies
- Maintained knowledge of Federal Aviation Administration regulations and policies for analyzing current aviation transportation issues affecting NASA flight operations
- Worked and coordinated with missions directorates and NASA centers to implement policies and establish data reporting protocol for aero centers with assigned aircraft
- Performed assessments in areas of management concern during Inter-Center Aircraft Operations Panel (IAOP) reviews
- Performed yearly IAOP MMA functional reviews at NASA centers to validate adherence to new policies to agency and government policies
- Reviewed past performance for quality trends and timelines of flight request data submitted to NASA Headquarters
- Assigned as temporary detial to the SOFIA program
- Detailed part-time to Dryden Flight Research Center to the SOFIA Program Office, which required specialized lifting device knowledge and experience. Served as a single point of contact for all parties involved in working risk mitigations of critical components for mirror coating tasks
- Led a team of SOFIA aircraft staff in preparations for removal, transport, and reinstallation of the one-of-kind infrared telescope critical lifts for mirror coating. Worked with quality assurance component subject matter experts from other centers, supported companies in Germany, safety assurance, mission assurance, and lifting device managers from Dryden Flight Research Center (now Armstrong Flight Research Center) and Ames Research Center to review procedures for risk assessments of critical lifts
2001 – 2006
Dryden Flight Research Center (currently Armstrong Flight Research Center)
System Safety Specialist / Aviation Ground Safety Manager
System Safety Specialist
- Interfaced with managers, supervisors, operations, and design engineers concerning project risks involving system safety and hazard analysis
- Performed fault tree analysis and failure modes and effects analysis for critical flight systems
- Developed hazard reports for critical flight systems with project teams documenting risk reduction mitigations
- Led project system safety working group meetings in assessing hazard validity and for proper verify that proper mitigations were in place to identify residual risk at an acceptable level
- Assisted project teams with preparation of technical briefings to senior management (AFSRB Reviews, Technical Briefs, System Safety Working Group, Independent Review Teams)
Aviation Ground Safety Manager
- Utilized a broad knowledge of federal aviation regulations, which apply to the center’s aircraft when operating in public airspace, and maintained an active Federal Aviation Administration Inspector Authorization License
- Conducted and/or participated in ground/flight mishap investigations as a representative of the Office of Safety and Mission Assurance
- Performed periodic OSHA inspections of hangars, shops, taxiways, ramps, and parking areas for safe operations and conditions
- Participated as a core member of the Center’s Aviation Safety Council
- Acted as the center’s representative for briefing new organizations and employees on flightline and hangar safety hazards and safety
- Performed as Center Lifting Devices and Equipment Manager for all crane operations (safety oversight)
- Participated in IAOP meetings and site audits of other NASA centers
Additional Professional Experience
- Flightline Safety Officer – Flight Operations Directorate, NASA DFRC, 1998 – 2001
- Aerospace Engineering Technician – Flight Operations Directorate, NASA DFRC, 1991 – 1998
- Aviation Quality Assurance Inspector, USAF Civil Service, 1986 – 1991
- Veteran 5-Point Preference, 1974 – 1984
Technical Skills and Tools:
- OSHA Safety Supervisor certificate for attending multiple courses awarded by the Greater Los Angeles Chapter, Nations Safety Council, 1999
- OSHA 30-hour General Industry Safety Course, 2019
- Human Factors Analysis and Classification System, 2014 & 2019
- FAA/MITRE – Safety Management System (SMS) Training, 2007
- AQS Management Systems, Inc.
- AS9100:2009 40-hour Lead Auditor Training, 2011
- AS9100/AS9110/AS9120:2016 Path Forward Training, 2017