Olga Ceritelli
Vice President
A U.S. Marine Corps veteran with over 20 years leading NASA quality assurance and safety mission assurance programs, Olga has managed multi-million dollar federal contracts across NASA Headquarters, the Jet Propulsion Laboratory, and major NASA flight centers — bringing disciplined program management and aerospace auditing depth to every engagement.
Olga Ceritelli, Vice President at Show Me Quality Consulting
Key Credentials
Selected highlights from 20+ years of NASA quality assurance leadership

BS, Psychology

AS9100 Lead Auditor – IAQG certified training

NASA Safety and Mission Assurance Expertise (20+ years)

Supply Chain Risk Management (SCRM), Supply Chain Resiliency Programs, Analytics including design & development (20+ years)

Aerospace, Supplier, Manufacturing, and Compliance Auditing Expertise (20+ years)

Program Management and Technical Consulting for High-Risk, High-Consequence Operations (15+ years)

Career Details
Professional history and key responsibilities
2012 – Present
Show Me Quality Consulting
Vice President
  • Provide supply chain management and quality assurance support in high-risk and high-consequence areas including auditing, training, corrective action reviews, and technical consulting (customers include NASA, BAE Systems, ISO Consultants for Healthcare, and the Veteran's Hospital System)
  • Senior-level consulting to NASA agency-level and NASA Goddard Space Flight Center on supply chain management initiatives — research, analytics, risk review, and assessments
  • Contribute to infrastructure information systems conceptual designs, system requirement advisement, testing, and analytics design
  • Acting SMQC program manager for work performed as a tier-one supplier to KBR under NASA's Safety and Mission Assurance, Audits and Assessments (SMA3) II Bridge Contract Services contract
  • Provide support for and input to SMQC key business development decisions, research, strategies, implementation, and proposal development
  • Assist in development, deployment, and oversight of quality management system process improvements and SMQC initiatives
  • Assist in business management and compliance with contract requirements
2010 – 2012
Honeywell Technology Solutions
Program Manager

Under the NASA Audit, Assessments and Assurance (A3) Services Contract and NASA Contract Assurance Services (NCAS):

  • Managed multi-million dollar contracts with NASA including responsibility for internal and external program reviews, manager development, operations oversight, and program policies and procedures
  • Accountable for contract compliance in all areas including Federal Acquisition Regulations Requirements (FAR), Safety Requirements, and Quality Requirements
  • Acted as liaison with other Honeywell teams to cross-train and leverage resources
  • Worked with teams to develop solutions for challenges encountered in supporting NASA and Industry Safety and Mission Assurance activities
  • Reviewed and wrote responses to NASA Safety and Mission Assurance Support proposal requests
2009 – 2010
Honeywell Technology Solutions
Deputy Program Manager

Under the NASA Contract Assurance Services (NCAS) contract:

  • Served as task interface with the customer for various activities and processing of tasks and amendments
  • Supported program management functions including program reviews, development and review of key customer deliverables, and hiring activities
  • Maintained training guideline for hiring NASA NCAS employees
  • Developed personnel in task management, hiring, and auditing
  • Supported audits, assessments, and review activities including conducting a Mission Assurance Requirements gap analysis with GSFC
2007 – 2009
Honeywell Technology Solutions
Quality Engineer Lead
  • Project Manager for the Surveys, Audits, Assessments, and Review Information System (SAARIS) used by numerous NASA centers and programs
  • Supported NCAS tasks including the NASA Process Control Team, NASA Quality Management System Audits, programmatic audits and reviews, institutional programmatic support audits, NASA Center audits, gap analyses, and NASA Supply Chain audits
  • Augmented the NCAS Program Management Office by providing support in customer interface, task response, amendments, and development efforts
2006 – 2007
Jet Propulsion Laboratory
Deputy Program Element Manager

NASA-wide assurance initiatives, Assurance Technology Program Office (ATPO):

  • Oversight to the NASA-wide assurance initiatives programs
  • Performed JPL internal and external, NASA, ICOP, and Joint Federal audits
  • Led the NASA Supplier Management System development including responsibility for the Software Management Plan
  • Developed and provided training in support of the Registrar Management Council
  • Participated in industry standard updates for Aerospace, Quality Management Systems, audit oversight and related standards
  • Participated in Joint Federal Supplier development efforts
  • Provided management reports to program manager and NASA Headquarters
2002 – 2006
Jet Propulsion Laboratory
Team Lead, Procurement Quality Assurance
  • Provided oversight to JPL Material Review Board development, supplier corrective actions, training, and deployment of JPL's Supplier Rating System
  • Coordinated processes between Quality and Acquisition Division
  • Responsible for quality control oversight for critical items using Government Purchasing Cards
  • Led the Quality and Project Communication Improvement Work Group
  • Provided NASA Headquarters feedback on Supplier Rating Systems and their applications in the government
  • Coordinated closure of all procurement quality corrective actions
  • Served as the NASA Representative to the Registrar Management Council
  • Provided Quality Initiative Briefs to JPL, NASA, primes, and other federal agencies
  • Conducted internal and external audits
  • Instructor for PQA training including project familiarization, procurement, Q-Course, P-Cards, quality clauses, key characteristics, auditing, and other training curricula
  • Responsible for audit process control
2002
Jet Propulsion Laboratory
Consultant, ACRO Procurement Quality Assurance
  • Acted as Quality Management System Lead Assessor
  • Maintained a unified Approved Supplier List (ASL)
  • Coordinated audits with suppliers and functioned as the primary JPL PQA interface with suppliers
  • Represented JPL on NASA's Joint Audit Planning Committee
  • Represented JPL's interest in NASA's Supplier Assessment System
  • Augmented the ISO Office as Internal Auditor
  • Member of the Approved Supplier Working Group, the Acquisition's Supplier Management Work Group, and the PQA Procedures Work Group
2001 – 2002
Jet Propulsion Laboratory
Academic Part-Time, Procurement Quality Assurance
  • Created the initial unified JPL Approved Supplier List and developed related processes
  • Responsible for supplier audit planning and coordination and developed respective audits
  • Developed audit record maintenance policies
  • Conducted supplier audits
  • Represented JPL on NASA's Joint Audit Planning Committee
  • Represented JPL's interest in NASA's Supplier Assessment System
Education
University of Phoenix
MS, Management Information Systems
University of California, Los Angeles
BA, Psychology
Honors, Awards & Certifications
NASA Silver Achievement Medal
NASA Group Achievement Award
The NASA One Team Award
2009 GSFC Code 300 NASA Peer Award
NASA and JPL Achievement Awards
The NASA Code Q Award
Mars Exploration Rover Certificate of Recognition
Certificates from RABQSA and the American Aerospace Quality Group
Honeywell Bravo Awards
Navy Commendation Medal
Navy and Marine Corps Achievement Medal
2004 3rd Marine Aircraft Wing Marine of the Year
Global War on Terrorism Expeditionary Medal

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