Olga Ceritelli
Vice President
Olga Ceritelli is a Quality Assurance and Auditing professional. She has more than 20 years of experience in Aerospace, with over 20 years in support of NASA Auditing and Safety and Mission Assurance and has supported activities in support of NASA Headquarters, NASA Office of Safety and Mission Assurance, the NASA Safety Center, Ames Research Center, Langley Research Center, Marshall Space Flight Center, and the Jet Propulsion Laboratory. Recently, Olga served as the Honeywell Program Manager for the NASA Audits, Assessments, and Assurance (A3) Contract and previously for NASA Contract Assurance Services (NCAS). Both contracts were multi-million dollar contracts that provided NASA with Safety and Mission Assurance support. While at Honeywell, Olga also served as the Project Manager for the NASA Surveys, Audits, Assessments, and Reviews Information System (SAARIS) and supported a variety of audit programs. Prior to working for Honeywell, she served as a Deputy Program Element Manager for the Jet Propulsion Laboratory supporting NASA Wide Assurance Initiatives, through the Assurance Technology Program Office (ATPO) and as the Procurement Quality Assurance Lead. Olga previously also served in the United States Marine Corps where she assumed numerous billets supporting operations.
Career Details:
2012 - Present
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Vice President
- Provide supply chain management and quality assurance support in high-risk/high-consequence areas such as auditing, training, corrective action reviews, and other technical consulting (customers have included NASA, BAE Systems, ISO Consultants for Healthcare and the Veteran’s Hospital System). Recent tasks have included providing senior-level consulting to NASA agency-level and NASA Goddard Space Flight Center in supply chain management initiatives and supporting activities such as research, analytics, risk review, and assessments. Additionally, contribute to infrastructure information systems conceptual designs, system requirement advisement, testing, and analytics design
- Provide support for and input to SMQC key business development decisions, research, strategies, and their implementation as well as proposal development
- Acting SMQC program manager for work performed as a tier one supplier to KBR under NASA’s NASA Safety and Mission Assurance, Audits and Assessments (SMA3) II Bridge Contract Services contract
- Assist in development, deployment, and oversight of quality management system process improvements and SMQC initiatives
- Assist in business management and compliance with contract requirements
2007 - 2012
Honeywell Technology Solutions
2010 - 2012
Program Manager
Under the NASA Audit, Assessments and Assurance (A3) Services Contract and NASA Contract Assurance Services (NCAS):
- Managed multi-million dollar contracts with NASA including responsibility for internal and external program reviews, manager development, operations oversight, and program policies and procedures
- Was accountable for contract compliance in all areas including Federal Acquisition Regulations Requirements (FAR), Safety Requirements, and Quality Requirements
- Acted as liaison with other Honeywell teams to cross-train and leverage resources
- Worked with teams to develop solutions for challenges encountered in supporting NASA and Industry Safety and Mission Assurance activities
- Was responsible for reviewing and/or writing responses to NASA Safety and Mission Assurance Support proposal requests
2009 - 2010
Deputy Program Manager
Under NASA Contract Assurance Services (NCAS):
- Served as a task interface with the customer for various activities and processing of tasks and amendments
- Supported numerous program management functions including support of program reviews, development and review of key customer deliverables, and hiring activities
- Maintained a training guideline for hiring NASA NCAS employees
- Developed personnel in areas such as task management, hiring, and auditing
- Supported audits, assessments, and review activities including conducting a Mission Assurance Requirements gap analysis with GSFC
2007 - 2009
Quality Engineer Lead
Provided the following technical services:
- Served as the Project Manager for the Surveys, Audits, Assessments, and Review Information System (SAARIS) in use by numerous NASA centers and programs
- Supported various NCAS tasks including the NASA Process Control Team, NASA Quality Management System Audits, programmatic audits and reviews, institutional programmatic support audits, NASA Center audits, gap analyses, and NASA Supply Chain audits
- Augmented the NCAS Program Management Office by providing support in the areas of customer interface, task response, amendments, and development efforts as needed
2001 - 2007
Jet Propulsion Laboratory
2006 - 2007
Deputy Program Element Manager
Provided NASA-wide assurance initiatives, Assurance Technology Program Office (ATPO):
- Oversight to the NASA-wide assurance initiatives programs
- Performed JPL internal and external, NASA, ICOP, and/or Joint Federal audits
- Led the NASA Supplier Management System development, including responsibility for Software Management Plan
- Developed and provided training in support of the Registrar Management Council
- Participated in industry standard updates for Aerospace, Quality Management Systems, audit oversight and related standards
- Participated in Joint Federal Supplier development efforts
- Provided management reports to program manager and NASA Headquarters
2002 - 2006
Team Lead, Procurement Quality Assurance
- Provided oversight to JPL Material Review Board development, supplier corrective actions, training, and deployment of JPL’s Supplier Rating System
- Coordinated processes between Quality and Acquisition Division
- Responsible for quality control oversight for critical items using Government Purchasing Cards
- Led the Quality and Project Communication Improvement Work Group
- Provided NASA Headquarters feedback on Supplier Rating Systems and their applications in the government
- Coordinated closure of all procurement quality corrective actions
- Served as the NASA Representative to the Registrar Management Council
- Provided Quality Initiative Briefs to JPL, NASA, primes, and other federal agencies
- Conducted internal and external audits
- Participated as an instructor for PQA training including project familiarization, procurement, Q-Course, P-Cards, quality clauses, key characteristics, auditing, and other training curricula
- Was responsible for audit process control
2002 - 2002
Consultant, ACRO Procurement Quality Assurance
- Acted as Quality Management System Lead Assessor
- Maintained a unified Approved Supplier List (ASL)
- Coordinated audits with supplier and functioned as the primary JPL PQA interface with suppliers
- Represented JPL on NASA’s Joint Audit Planning Committee
- Represented JPL’s interest in NASA’s Supplier Assessment System
- Augmented the ISO Office as Internal Auditor
- Participated as a member of the Approved Supplier Working Group, the Acquisition’s Supplier Management Work Group, and the PQA Procedures Work Group
2001 - 2002
Academic Part-Time, Procurement Quality Assurance
- Created the initial unified JPL Approved Supplier List and developed related processes
- Was responsible for supplier audit planning and coordination and developed respective audits
- Developed audit record maintenance policies
- Conducted supplier audits
- Represented JPL on NASA’s Joint Audit Planning Committee
- Represented JPL’s interest in NASA’s Supplier Assessment System
Education:
University of Phoenix
MS, MIS
University of California at Los Angeles
BA, Psychology
Honors, Awards & Certifications:
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NASA Silver Achievement Medal
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NASA Group Achievement Award
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The NASA One Team Award
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2009 GSFC Code 300 NASA Peer Award
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NASA and JPL Achievement Awards
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The NASA Code Q Award
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Mars Exploration Rover Certificate of Recognition
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Several certificates from RABQSA and the American Aerospace Quality Group
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Several Honeywell Bravo Awards
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Navy Commendation Medal
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Navy and Marine Corps Achievement Medal
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2004 3Rd Marine Aircraft Wing Marine of the Year
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Global War on Terrorism Expeditionary Medal
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