Travis Terrell

Quality Assurance (QA) & Safety Subject Matter Expert (SME)

Experienced Industrial Engineer and auditor with over 22 years of experience in quality engineering. Proven project management and leadership skills to manage, motivate and develop staff using target agreements and performance appraisals and assist with developing a strategy for the overarching organizational unit. Supplier management (domestic and international), data deliverables, process improvements, and compliance oversight, lead auditor, collaboration, and verifications to support new model pre-production and mass production lines across multiple quality assurance requirements sets. Oversight on supplier and engineering analytics, statistical process controls (e.g., dimensional analysis, yields, etc.). Supports NASA audits, NASA requirement rewrites, and trained as an AS9100D Lead Auditor.

Education:

SOUTHERN ILLINOIS UNIVERSITY AT EDWARDSVILLE, IL

Bachelor of Science, Industrial Engineering

Career Details:

04/2022 - present

QUALITY ASSURANCE (QA) & SAFETY SUBJECT MATTER EXPERT (SME), SHOW ME QUALITY CONSULTING

• SMQC Deputy Program Manager for NTT contract activities
• NASA Inter-center Aircraft Operations Panel (IAOP) auditor and support team, Co-lead on NASA Aircraft Requirements division rewrite on Aircraft Management requirements and supporting Commercial Aviation Services (CAS) NASA standard development.
• Auditor and Quality Assurance Subject Matter Expert SME, supports SMQC’s ISO 9001:2015 compliant Quality Management System.

08/2019 – 04/2022

DEVELOPMENT ENGINEER, MERCEDES-BENZ U.S. INTERNATIONAL

• Responsible for the supervision and release of design changes for Glazing
• Writing KEMs to update Dialogue with the proper documentation
• Collaboration with RD Sindelfingen for design changes with respect to Model Year and Face Lift changes
• Team Project Lead in NA QRD for the EVA2 Project including budget planning for travel and headcount
• E4 Deputy
• Reduced part variation for the model year, facelift Windshields by 37%, implemented an engineering change that reduced component part variation and thus saved overall cost, implemented a solution for sequencing to reduce miss-sequencing of door glass

08/2016 – 07/2019

MODULE QUALITY ENGINEER (INPAT), DAIMLER AG

• Managing and developing suppliers that supply automotive glass and trim parts
• Approving Production Part Approval Process (PPAP)
• Auditing new and current suppliers
• Visiting suppliers for pre-production planning and manufacturing trials
  • Conduct supplier assessment audits for new business outsource
  • Perform Capacity calculation on supplier processes
  • Audit manufacturing process at current critical suppliers and develop Improvement Action Plans
  • Coordinate PPAP on new launch commodities.

04/2008 – 07/2016

SUPPLIER QUALITY ENGINEER, MERCEDES-BENZ U.S. INTERNATIONAL

• Managing and developing suppliers that supply automotive glass and trim parts
• Approving PPAP
• Auditing new and current suppliers
• Visiting suppliers for pre-production planning and manufacturing trials
• Served as E4 deputy

08/2006 – 03/2008

NEW MODEL INTRODUCTION MANAGER, PILKINGTON AUTOMOTIVE NORTH AMERICA

• Managing feasibility assessments to establish a business case for new business
• Serving as plant liaison to central NMI and program management
• Tracking new business including tooling, development trials and customer development orders
• Developing and maintaining boss charts for each vehicle program through start of production
• Developing the NMI budget for each fiscal year
• Submitting PPAP
• Establishing and maintaining quality documents through start of production

06/1999 – 08/2006

SENIOR QUALITY ENGINEER, TG MISSOURI

• Establishing and maintaining positive relationships with Toyota customers in California, Indiana, Kentucky and Canada
• Interfacing with Japanese parent company
• Developing a quality system for all new Toyota model products, including all QS 9000 documentation
• Supervising one quality engineer and three quality control technicians
• Recommending and coordinating appropriate corrective action and preventative actions to quality problems
• Developing gauge concepts and cost estimates for gauge procurement
• Developing criteria and procedures for supplier evaluation and conducting audits to ensure suppliers are producing goods in accordance with customer specifications
• Monitoring and reviewing quality system data to ensure that products conform to regulatory requirements and specifications
• Training new-hire Quality Engineers
• Traveling to Japan, Canada and Mexico to attend new product injection molding trials and evaluating product quality, investigating new processes for implementation at the Missouri and Indiana plants, and meeting with customers for fitting trials and evaluation results

Honors, Awards, & Certifications

• PV44 Confirmed
• SME Certified on APQP, FMEA, Control Plans and mistake proofing
• ISO 14001 training, TS16949 auditor training, VDA 6.3 certified lead process auditor
• AS9100:2016 Lead Auditor Training (IAQG Sanctioned)

Skills & Abilities

• Intermediate level German language