Meet Our Experts

Zachary Klein

Supply Chain Analyst

An enthusiastic professional business analyst that is well versed in program and project management. A strong background in critical thinking and problem solving with a Six Sigma Greenbelt, as well as AS9100 certification, providing organizations the opportunity for process improvement and innovation. 

Education

University of Missouri-Crosby — Columbia, MO

Masters in Business Administration – Finance (MBA) (2018-2020)

University of Missouri — Columbia, MO

Bachelor of Science in Industrial and Manufacturing Systems Engineering (2015-2019)

SMQC Professional Experience

  • EIT Certified, 1999
  • Defense Acquisition University DAWIA Level III Certification (Production, Quality and Manufacturing), 2005
  • Society of Manufacturing Engineers (SME) Certified on Advanced Product Quality Planning (APQP), Failure Modes and Effects Analysis (FMEA), Control Plans and Mistake Proofing, 2000
  • Private Pilot, 1994
  • American Society for Quality (ASQ)

Career Details

Bank Analyst Intern, JP Morgan & Chase

6/2019 – 8/2019

  • Analyzed different lines of business and performed ground up analysis
  • Led a team of interns in problem solving solutions for investing technology. Managed the project designed to analyze and give feedback on a proprietary retail item for the Chase Credit Card group.
  • Assisted Managers in researching business functions and data. Acted as lead presenter to the Executive board at the annual presentation.
  • Leveraged communication and critical thinking skills to work with several teams across different locations and global sectors. 

Business Analyst Intern, H&R Block

6/2018 – 8/2018

  • Worked in a team environment with different lines of business.
  • As project lead, designed and implemented crucial process flow for a major internal program, focusing on efficiency and better dissemination of information.
  • Assisted in the design of a new scripting system for their Customer Support Agents. Led annual presentation of project results and improvements to Executive Leadership.
  • Facilitated and managed joint meetings between lines of business to guide towards a common goal. 
  • Leveraged Problem Solving skills to assist multiple departments with different needs and goals throughout the extent of the internship.

Undergraduate Research, University of Missouri

5/2017 – 9/2017

  • Collated data for the customer service center of a local company
  • Performed statistical analysis to arrive at recommendations for how efficiency and performance could be improved
  • Presented results of my research to executives with the goal of having some implemented
  • Company has seen increases in efficiency and reduced waste as a result of my work

Honors, Awards And Certifications

Honors Student, Industrial and Manufacturing Systems Engineering

Six Sigma Green Belt

AS9100 

Bloomberg Terminal

Skills & Abilities

Statistical Analysis

Critical Thinking and Problem Solving

Leading Cross-functional projects

Data Science

Business Analysis

Python

R (Programming langauge) 

Process mapping

Power BI

Project Management

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