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Employee Profile - Shannon Marsh

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Shannon Marsh is the Show Me Quality Consulting Supply Chain Risk Management Lead and has been working at SMQC since June 2017.  She supports auditing, training, analysis and technical consulting.

She has a Bachelor of Science in Liberal Studies from Excelsior College and a Master of Arts in Global Security Studies from Johns Hopkins University. Her graduate research project/thesis was titled, "Executive Order 14005: A Study of Potential Impacts on Aerospace Supply Chains."

What kind of prior work experiences have you had?

  • Served nine years active duty in the Air Force 
  • Political/Military force protection, counterterrorism, critical infrastructure protection, cyber threat, supply chain risk management (SCRM) analysis
  • Consultant experience across multiple threat and risk portfolios
  • Program and project management
  • Risk Management Program Development and Strategist
  • US Army Corps of Engineers: Homeland Security Cell Team Lead 
  • Department of Homeland Security: Electric Power and Dams Analyst
  • Defense Intelligence Agency: SCADA Network Analyst for Electric Power & Supply Chain Risk Management/ Strategic Business Analyst in the Rapid Assessment Cell
  • Missile Defense Agency: Supply Chain Risk Management & Cyber Threat Analyst 
  • KPMG Federal Forensics: Senior Associate development of Third-Party Risk Management offerings
  • NASA Goddard Space Flight Center (GSFC): Supply Chain Research & Analysis and Supply Chain Risk Management program development

What is your favorite part of working with SMQC?

The organizational culture and focus on work-life balance is second to none.  I also greatly appreciate the opportunity to support such important work in our customer missions.

What are some of your hobbies/interests outside of work?

I enjoy being a mom to six kids/young adults. I adopted older children and advocate for orphaned children in need of a family. I love travel and soaking in as much of this world as possible. Attending festivals with family – Ren Fest is one of our favorite traditions. I also run a book club I created and enjoy watching those friendships grow.

What accomplishment(s) are you most proud of in your career so far?

The development of GSFC’s Supply Chain Research & Analysis and Supply Chain Quality programs from the beginning and continuing to support these programs through my SMQC work.

What are some emerging issues and changes in supply chain and supply chain management that you have recently seen?

The COVID-19 pandemic aftermath and long-term effects highlighted many existing supply chain issues and raised new ones. It created domino effects that led to permanent changes.  We aren’t going back to a pre-pandemic state in supply chain.  The focus really needs to be on understanding the new supply chain landscape and utilizing lessons learned to help form that landscape. One big emerging issue is the face of globalization of the supply chain post-pandemic. Globalization isn’t going away, but the issues that were in place before the pandemic were highlighted further during the pandemic (businesses with high-risk financial statuses that could not survive the added strain of a global pandemic, weaknesses in logistical modalities in the supply chain, lack of visibility into supply chains, etc.). We are seeing an uptick in the restructuring of businesses and in merger and acquisition activity. 

What advice would you give to someone entering the workforce today?

Take full advantage of mentorship opportunities to be mentored and mentor others. There is a lot that the new workforce can offer to seasoned professionals and there is a lot for the seasoned professionals to offer to the new workforce. If the mentorship opportunities are not there, create them. Seek out a mentor to help develop skills in multiple avenues. With the emergence of the remote working environment, stay flexible and seek opportunities.

Anything else?

Understand your value. Whatever ideas you bring to the table are valuable. Whether you have been in the workforce for five minutes or five years, make your voice heard in meetings because it is important to have a fresh perspective.

This profile was compiled by Hannah Overy.

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